LEGAL
Privacy Policy
Spark Road Pty Ltd (“Spark Road”, “we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and how we handle it, in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
What we collect
The only personal information this website asks for is what you choose to submit through the contact form: your name, email address, area of interest and message, plus your business or platform name and a website or social link if you add them. We record the date and time you sent it.
To stop the form being flooded by bots, your IP address is held in memory for about ten minutes after you send a message. It isn’t saved with your submission. Like most websites, our web server may also keep short-lived technical logs, such as IP addresses and the pages requested, for security and troubleshooting.
This site doesn’t set any cookies and doesn’t run analytics, tracking or advertising scripts. Its fonts and images are served from our own server, so browsing it doesn’t share your visit with anyone else.
How we use it
We use the information you submit for the sole purpose of responding to your enquiry. We don’t use it for marketing, we don’t sell or rent it, and we don’t share it with third parties except the service providers below, who process it only to help us operate the site and respond to you.
Where it’s stored
Submissions are saved on the server that hosts this website, in a data centre in Sydney, Australia. We manage the server ourselves; the hardware is rented from our hosting provider.
A copy of each submission is emailed to our team through our email delivery provider, Resend, which is based in the United States, so your submission may be processed there. Resend handles it only to deliver that email on our behalf.
Keeping it secure
The site is served only over an encrypted (HTTPS) connection, the form is protected against spam and abuse, and submissions are kept where only we can access them. We take reasonable steps to protect your information from misuse, loss and unauthorised access.
Your rights
Under the Australian Privacy Principles, you can ask us what personal information we hold about you, request a correction, or ask us to delete it. To do this, get in touch through the contact form on this site, or by email at hello@sparkroad.com.au if the form isn’t working for you.
If you’re unhappy with how we’ve handled your information, you can also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Retention
We keep contact-form submissions only as long as needed to respond to your enquiry and for a reasonable period afterwards for our records, then delete them, including the copies in our inbox.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
Contact us
For any privacy question or request, reach out through the contact form on this site, or by email at hello@sparkroad.com.au if the form isn’t working for you.